Support

We're a small team and we read every message.

Frequently asked

Do I need an account to use Clearknot?

No. The whole app works as a guest — your saves, categories and settings live on your device. An account only adds cross-device sync and a backup that survives a reinstall.

How does recognition work, and what happens to my photos?

Clearknot first tries to read a screenshot or photo on-device. When it needs more help identifying what it is, the image may be sent once to a third-party AI provider to extract details like title, category, price or date. We don't store the raw image on our servers beyond what's needed to show it back to you in your own private library.

What is Clearknot Plus?

An optional subscription that unlocks unlimited smart saves and asks, nearby reminders, automatic screenshot sorting, and shared groups. The free tier always includes 20 smart saves and 3 asks a month, after which on-device-only recognition keeps working — you never lose the basics.

How do I manage or cancel my subscription?

Subscriptions are handled by the App Store or Google Play, not by us.

• iPhone: Settings → tap your name → Subscriptions → Clearknot.
• Android: Play Store → profile → Payments & subscriptions → Subscriptions.

Is my data private?

Yes. We collect the minimum needed to run the app, never use ads or ad tracking, and never sell your data. Full details are in our Privacy Policy.

How do I delete my account and data?

In the app: You → Account & security → Delete my account. This is immediate, removes your account and everything in it, and can't be undone. Prefer we do it for you? Email clearknot@monryte.com and we'll take care of it.

Which devices are supported?

Clearknot is a phone app for iPhone and Android. It's portrait, phones-only for now.

I found a bug or have an idea.

Please tell us — genuinely. Email clearknot@monryte.com with what happened or what you'd love to see.